You can visit our websites without providing any personal data. We only record data in so-called server logfiles, such as the name of the file accessed, the date and time of access, the data volume transferred and the requesting provider. This data will only be used to ensure the proper functioning of the page and to improve our service, but cannot be traced back to you.
We collect personal data when it is freely provided by you within the context of placing an order, making contact with us (e.g. via the contact form or by e-mail) or when opening a customer account. The specific data gathered is that provided on the various information forms. We use the data provided by you for contract administration purposes and to process your queries. Once the contract has been processed in full or your customer account has been deleted, your data is blocked to prevent any further utilisation and will be deleted on expiry of the mandatory retention periods set out in fiscal and commercial regulations, provided you have not expressly agreed to the further use of your data or we retain the right to further exploit your data in accordance with the law, of which we are obliged to inform you. You may cancel your customer account at any time via the contact facility set out below or via the function provided for this purpose within your customer account.
For the fulfilment of contract, we will transfer your data to the shipping company commissioned with delivery if necessary for the delivery of ordered goods. Depending on the payment service provider selected during the order process, we will pass on the payment data required for payment to the financial institution and possibly the payment service provider commissioned by us or the payment service provider selected by you. In part, the selected payment service providers may collect the data directly should you open an account with them. In such a case, you will have to register with your login data of the payment service provider during the order process. The data protection policy of each respective payment service provider shall apply in such cases.
If you subscribe to our newsletter, we use the data required for this purpose or that which is separately provided by you in order to regularly forward our newsletter to you. You may unsubscribe from the newsletter at any time via the contact facility set out below or via a link provided for this purpose within the newsletter.
You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general (detailed instructions regarding the setting options of your browser are given below). Should you reject any cookies, the functionality of our website may be compromised.
Below we present information on cookies we use and how you can customise your browser in that respect.
1. Necessary cookies
These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
2. Analytical/performance cookies
These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
3. Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).
4. Targeting cookies
These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and display ads to your interests.
5. Third-party cookies
The cookies of some of our advertising providers help make the online offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.
How can I change cookie settings in my browser?
Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods which enable an analysis of your use of the website, through cookies for example, text files stored on your computer. The information created about your use of this website is generally transferred to a Google server in the US and saved there. Activating the IP anonymization on this website will cause the IP address to be shortened before transfer within the member states of the European Union or in other contract states of the agreement about European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. The anonymous IP address transferred from your browser to Google Analytics will not be joined with other data logged by Google.
You may prevent the transfer of data created by cookies and your usage of the website (incl. your IP address) to Google as well as further processing of such data by Google by downloading and installing this browser plugin. As an alternative to the browser plugin, you can click this link in order to prevent the use of Google Analytics for this website in the future. An opt-out cookie will then be stored in your device. Once you delete your cookies, you will have to click the link again.
Our website uses so-called social plugins (‘Plugins’) from the bookmarking service AddThis, operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (‘AddThis’). The respective buttons are marked ‘Share product’ or ‘Share article’.
When you click on such share buttons, your browser creates a direct connection with the servers of AddThis. The content of the plugins is transferred by AddThis directly to our browser and incorporated within the page. Such incorporation provides AddThis with the information that your browser has called down the corresponding page of our website and stores a cookie on your device for future identification of your browser. Such information (including your IP address) is transferred by your browser directly to an AddThis server in the US, where it is stored. AddThis uses the data to produce anonymised user profiles which are used to create customised and interest-based advertising for the visitors of websites with AddThis plugins.
You can view the purpose and scope and further processing and exploitation of the data collected by AddThis via the company’s data protection policy.
Should you wish to prevent future data collection by AddThis, you can place a so-called opt-out cookie on your device via this link. You can fully prevent AddThis from loading plugins and add-ons in your browser, for example using the script blocker ‘NoScript’.
If you have expressly given your consent during or after placing the order, by ticking the appropriate checkbox or clicking the button, we will use your e-mail address to send reminders to evaluate your order, using our rating system. This consent can be withdrawn at any time by sending a message to the contact below.
You are entitled to access your personal information stored by us at no charge, including the right to correct, block or delete such data. Please use the contact details provided in our supplier identification should you have any queries concerning the collection, processing or exploitation of your personal data, or should you wish to access, correct, block or delete any data, or should you wish to withdraw any approval provided for or object any use of such data.