These general terms and conditions apply to all orders, given by individuals through the online shop of POSTERLOUNGE GmbH, Weißenfelser Str. 67, 04229 Leipzig. Owner: Falk Teßmer u. Florian Teßmer (subsequently, "POSTERLOUNGE GmbH").
Service-Hotline: +49 (0) 341 - 2 47 0 47 2 mo to fr from 9am - 5pm
§ 2.1 The product representations in the online shop serve as submission of an offer to buy. By clicking the button (Order conformation) you enter into a legally binding offer to buy. The sale of our products is carried out only for private use and, thus, in reasonable private use amounts.
§ 2.2 We can accept your order by receipt of an order confirmation by E-mail or by delivery of the product within ten days. The confirmation of the access of the order does not represent any acceptance of the offer to buy yet.
§ 2.3 Should your order confirmation contain written or printing errors or should miscalculations in our pricing system occur, through technical errors, we are entitled to challenge this. The mistake, however, must be proven to be our. Payments which have been carried out will be immediately refunded to you.
The prices of our products are per item, inclusive of the legal VAT. The prices do not contain delivery, postage or packing costs. Insurance, customs or other costs are also not included in our prices.
In principle, our prices are the prices mentioned in the shopping basket of our web page at the time of order. Divergent prices loaded from temporary memories/files (browser cache, proxies) are not up-to-date and therefore invalid.
§ 5.1 The supply takes place within Germany and into other European countries according to the forwarding expenses overview.
§5.2 Delivery times, unless otherwise stipulated are between approx. 1-5 working. All exact delivery times can be found under delivery.
§5.3 Should all you ordered items not be in stock, we are entitled to deliver the products separately as they become available, at our expense.
§5.4 Should the order, after three delivery attempts fail to be received, we retain the right to withdraw from the contract. Payments already made, if necessary, will be immediately refunded to you.
§ 6.1 Payment is carried out alternatively by pre payment, by Paypal, by cash on delivery or credit card. We reserve the right to exclude certain methods of payment.
§ 6.2 If you choose advance payment, we will inform you of your bank details in the order confirmation. The amount stated on the invoice has then to be transferred to our account. You can also find the banking connection under Methods of Payment. For payment by credit card, your account will be charged directly after making the order.
§ 6.3 Should there be a delay in payment, a charge of 5% interest on top of the purchase price will then ensue. We reserve the right to assert a higher delay damage charge should payment not arrive.
§ 6.4 You have the right to off-set this payment only when your counter-claim is stated legally or accepted by us in writing.
§ 6.5 You can only exercise a retention right as long as the claims result from the same contract relationship.
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (Posterlounge GmbH, Weißenfelser Str. 67, 04229 Leipzig, Germany, Tel.: +49 (0) 341 - 247 0 472, Fax: +49 (0) 341 - 247 0 477, E-mail: email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or E-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of right of withdrawal
Exceptions of the right of withdrawal
Goods specifically produced or changed according to the customer`s wish (e.g. individual changes like mirroring, special formats, colouring, or similar). A corresponding hint is given within the product details or in the shopping basket.
Model withdrawal form
The model withdrawal form is available at: http://www.posterlounge.co.uk/lodownload/withdrawal-form.pdf and by E-mail in the order confirmation.
§ 9.1 Should the goods be delivered to with obvious transit damage, please inform the fault immediately to the delivery person, and please contact to us under our service hotline as quickly as possible: +49 (0) 341 - 2 47 0 47 2.
§9.2 Your statutory guarantee rights are not affected by complaint or failure to make a timely complaint. However, you must help us to be able to assert our own claims compared with the carrier or the transport insurance. We ask you to assist us as much as possible for us to make a justifiable claim against the transportation company or their insurer.
§10.1 The guarantee is carried out according to the legal regulations. You have the right to claim compensation, renewal or repair of items within the two year legal guarantee period for goods which are faulty or do not fulfil their legal requirements. You must, however, allow us two opportunities for improvement before further legal action is demanded by yourself. If claims by yourself demand excessive costs, we cannot allow further unreasonable compensation efforts.
§10.2 We do not accept any liability for damages and faults arising from more improper use, storage, careless or incorrect care or over-use.
§ 10.3 If you wish to exchange a faulty product, please contact us immediately, for your free of charge return service, by calling, +49 (0) 341 - 2 47 0 47 2 or E-mail us at firstname.lastname@example.org.
We exclude our liability for injuries inflicted through obvious negligence provided that these have no concern to contract essential obligations. Damages resulting from life threatening injury to the body or the health or guarantees or claims are covered according to the standard product liability law. The same obligation applies to our vicarious liability for injuries.
We primarily use your personal details for the processing of your order. To this end, we only pass on your details to such suppliers who directly deliver the product. These companies may use your data for carrying out your order and not for any further purposes. With your consent we are offering special offers individually on your personal interests in your customer account and/or using your E-Mail address for advertising responses. Of course you can withhold the use of your data at any time for advertising purposes and/or recall your consent. We will then send you no more catalogues and/or advertising E-mails.
To purchase artwork and fine art photography from Posterlounge, you must agree to the following Terms of Purchase and Use: I understand and agree that in purchasing the images on this website, I obtain no copyright rights or other intellectual property rights of any form in the content and may not duplicate or republish the art or photography for any reason, including, but not limited to, commercial purposes. I further understand and agree that in selecting any content and in adding text or other alterations to such content, I in no way obtain copyright rights or other intellectual property rights in the content as joint copyright owner or otherwise.
§14.1 Should a regulation of these general business conditions be ineffective, the contract remains effective for the rest. Instead of the ineffective regulation, the appropriate legal regulations are valid.
§14.2 Subject to German law.